Book directly with us
— up to 10% cheaper
than on Booking.com
Check rooms and rates
From117US$ /night
Check-in
04Mar2026Select date
Check-out
05Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, United Kingdom, GL50 1NN
-
Close to Imperial Gardens
Great
8.4
8.9
/10
4.5
4.2
/5

Location

Queens Hotel Cheltenham occupies a prime position on the famous Promenade, featuring striking Regency architecture and overlooking the Imperial Gardens. Guests have easy access to nearby attractions such as the Cheltenham Racecourse and the historic Pittville Park. This location provides a central base for exploring the charming sites and vibrant festivals of Cheltenham.

Dining

Victoria's, the hotel's restaurant, specializes in locally sourced produce and seasonal dishes available throughout the day. Guests can enjoy afternoon tea with options including classic sandwiches and delightful sweets, all while being served in the grand dining room. The hotel also offers an extensive gin selection at the Gold Cup Bar, boasting 60 rare varieties.

Rooms

Offering 84 rooms in a Grade II listed building, the hotel showcases individual room types from Classic to Renascence suites. Each room includes amenities like Egyptian cotton bedding, Nespresso machines, and refreshing organic toiletries from 100 Acres. The Renascence suites feature king-sized four-poster beds and views of Imperial Gardens, adding a luxurious touch to any stay.

Pet-Supportive Amenities

The hotel welcomes up to two well-trained dogs in designated dog-friendly rooms for an additional fee. Guests do not need to bring pet supplies as the hotel provides feeding bowls, dog beds, and treats. Local dog walking routes are available to help visitors explore the area with their furry companions.

Business Facilities

Queens Hotel Cheltenham is equipped with the Regency Suite, accommodating up to 100 guests for meetings and events. This venue is ideal for conferences, workshops, or training sessions, with equipped facilities such as high-tech audio-visual equipment. A complimentary Green Meetings package emphasizes sustainability while delivering all necessary corporate amenities.

Highlights

Location: overlooking the Imperial Gardens .

Dining: Victoria's restaurant & Gold Cup Bar .

Rooms: Renascence suites feature four-poster beds .

Pet-Friendly: dog-friendly rooms with amenities .

Business: Regency Suite accommodates 100 guests .

Must-do experiences

  • Stroll through the beautiful Pittville Park for some fresh air.
  • Taste a traditional Gloucester Old Spot sausage at the local market.
  • Discover the hidden gem of The Wilson Art Gallery and Museum.
  • Enjoy cream tea at The Regency Restaurant-an absolute must-do!
  • Explore the charming boutiques on the Pretty Victorian streets.
View all

Select your preferred room

Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
Junior Suite
2 persons
38 m² 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
26 m² 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
24 m² 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
28 m² 
1 King-size bed
Shower
Heating
Click button to see more rooms
Show all rooms
Show all roomsLess

View our calendar

Check prices and secure your dates today

Hotel facilities and services

Each hotel provides modern amenities for a relaxing and pleasant stay
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Queens Hotel Cheltenham, dining elevates local flavors with a focus on fresh, seasonal ingredients. Guests can delight in exquisite British cuisine at Victoria's, featuring thoughtfully crafted dishes and a welcoming atmosphere perfect for any occasion.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British
Ambiance
Stylishly designed with large windows offering a view of the outside, ideal for enjoying meals in a warm, inviting environment.
Key Offerings
Savor a selection of summer-inspired dishes like spiced salmon, vegetable kebabs, and the enticing Queens Lobster Roll. Room service is available for breakfast in bed or private dinners. Creative starters and mains, including herb-crusted lamb rack and Casterbridge steaks, capture the essence of local delicacies.
Reservation
Reservations are recommended for a seamless dining experience.
Open daily from 12:00 PM to 9:00 PM, serving breakfast, lunch, dinner, and high tea.

Queens Hotel Cheltenham Location

The Promenade, Cheltenham, United Kingdom, GL50 1NN
Map view
The Promenade, Cheltenham, United Kingdom, GL50 1NN
Nearby
Montpellier Walk
Montpellier District
220 m
Imperial Gardens Imperial Square
Gustav Holst Statue
100 m
Event hall
Cheltenham Town Hall
300 m
Unnamed Road
The Minotaur and the Hare
470 m
Fountain
The Neptune Fountain
460 m
Park
Montpellier Gardens
300 m
Mall
Wishing Fish Clock
460 m
Lansdown Road Maxima Forum
World War I Museum
530 m
Park
Imperial Gardens
280 m
Shopping Area
Regent Arcade Shopping Centre
500 m
Gallery
Park Gallery
80 m
The Promenade
470 m
Church
Cambray Baptist Church
530 m
Gallery
The Gardens Gallery
230 m
Montpellier Gardens
Statue of King William IV
230 m
Night club
MooMoo Clubrooms
280 m
Restaurants
Brasserie Blanc
50 m
Promenade The Queen's Hotel
Victoria's
20 m
The Promenade
Circus Bar
70 m
5 Queens Circus
Door 4
160 m
4 Montpellier Walk
Gallimore's Montpellier
170 m
22 The Courtyard
Imperial Garden Bar
180 m
Town Hall Imperial Square
All Bar One Cheltenham
230 m
18 Montpellier Walk
Explore Cheltenham
Explore Cheltenham's Best
Top Attractions
Activities
Dining
Entertainment
Montpellier District
Montpellier District
3 minutes' walk
Charming district filled with boutiques and cafes, perfect for leisurely strolls and unique shopping experiences.
Gustav Holst Statue
Gustav Holst Statue
5 minutes' walk
A tribute to famed composer Gustav Holst, this statue is a lovely spot for photos in a peaceful setting close to the park.
Pittville Pump Room
Pittville Pump Room
25 minutes' walk
A stunning Georgian building offering historical insights; guided tours and free admission on select days enhance the visit.
Cheltenham Minster
Cheltenham Minster
10 minutes' walk
A beautiful church with stunning architecture that hosts various events; a lovely place for reflection and community gatherings.
Sandford Parks Lido
Sandford Parks Lido
16 minutes walking
Outdoor swimming pool ideal for families during summer, featuring sunbathing areas and a cafe for refreshments.
Walks With Hawks
10 minutes' drive
Experience falconry with hands-on encounters; pre-booking is essential for an unforgettable adventure in nature.
Brasserie Blanc
Brasserie Blanc
1 minute' walk
French-inspired cuisine in a chic setting. Reservations recommended; vegetarian and gluten-free options available.
Gallimore's Montpellier
Gallimore's Montpellier
3 minutes' walk
Local favorites and seasonal dishes crafted from fresh ingredients. Cozy atmosphere perfect for casual dining.
The Brewery Quarter
The Brewery Quarter
10 minutes' walk
Vibrant nightlife hub with cinemas, restaurants, and live entertainment; ideal for families or couples seeking fun.
The Minotaur and the Hare
The Minotaur and the Hare
10 minutes' walk
A lively bar known for craft beers and live music. Great spot for a vibrant evening with friends or casual outings.
Getting around the city
City Centre
Cheltenham5 min  ·  400 m
Airports
Gloucestershire Airport (GLO)12 min  ·  7.4 km
Bristol Airport (BRS)126 min  ·  83.6 km
Bus
Bus stop5 min  ·  400 m
Want to unlock exclusive early deals?
Access members-only prices today
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens

Guest ratings and detailed reviews

Feedback about Queens Hotel Cheltenham from previous guests about their experience.
Review score
Based on 1088 verified reviews
8.4/10
Great
87%
Recommend
Breakfast
8.2/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
9.6/10
Paid Wi-Fi
6.8/10
Staff
9.0/10
Value for money
8.0/10
Pros
Victorian style
Spacious room
Good breakfast
Convenient location
Cons
Rude staff
Expensive parking
Lost order
Guest reviews
based on 1901 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Queens Hotel Cheltenham
What are the check-in and check-out times at Queens Hotel Cheltenham?
Check-in is at 15:00 and check-out is by 11:00.
How far is Queens Hotel Cheltenham from Cheltenham Racecourse?
The hotel is located 3 km from Cheltenham Racecourse.
What dining options are available at Queens Hotel Cheltenham?
Victoria's Restaurant serves modern British cuisine, and the Gold Cup Bar is open all day for drinks and snacks.
What amenities are included in the rooms at Queens Hotel Cheltenham?
Rooms feature a king-size bed with Egyptian cotton linen, a 48-inch flat-screen TV, a Nespresso machine, and a minibar with complimentary soft drinks.
What accessibility features are offered at Queens Hotel Cheltenham?
The hotel offers dedicated accessible rooms with spacious layouts and features such as wider doors.
What nearby attractions can guests visit from Queens Hotel Cheltenham?
Nearby attractions include Imperial Gardens, Cotswold Farm Park, and Cheltenham Ladies College.
Is there a fitness center available for guests at Queens Hotel Cheltenham?
Guests have free access to Cheltenham Ladies College Sports Centre, which includes a gym and swimming pool.
What is the approximate distance from Queens Hotel Cheltenham to Gloucestershire Airport?
The hotel is about 10 minutes' drive from Gloucestershire Airport.
What additional services are provided at Queens Hotel Cheltenham?
The hotel offers services such as luggage storage, express check-in/out, and in-room breakfast.
Which languages do the staff at Queens Hotel Cheltenham speak?
The staff at the hotel primarily speak English.

Next best alternative

Consider them for your next trip.
Check-in
04Mar2026Select date
Check-out
05Mar2026Select date
Rooms and Guests2 Guests, 1 Room