What are the check-in and check-out times at Queens Hotel Cheltenham?
Check-in is at 15:00 and check-out is by 11:00.
75 photos
QUEENS HOTEL CHELTENHAM, Cheltenham
117US$
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Key details
About the Hotel
The Promenade,
Cheltenham,
United Kingdom,
GL50 1NN,
Gloucestershire
- Close to Imperial Gardens
Great
8.4
8.9
4.7
4.2
Loved by Queens Hotel Cheltenham guests
"Very comfortable large room with the biggest bed we've ever seen."
"The hotel is ideally situated a couple of minutes' walk from the town centre and has quite a large car park at the rear."
"Building is beautiful and very well positioned for the main shopping and Montpellier areas."
Location
Queens Hotel Cheltenham occupies a prime position on
Dining
Victoria's, the hotel's restaurant, specializes in locally sourced produce and seasonal dishes available throughout the day. Guests can enjoy afternoon tea with options including classic sandwiches and delightful sweets, all while being served in the grand dining room. The hotel also offers an extensive gin selection at the
Rooms
Offering 84 rooms in a Grade II listed building, the hotel showcases individual room types from Classic to
Pet-Supportive Amenities
The hotel welcomes up to two well-trained dogs in designated
Business Facilities
Queens Hotel Cheltenham is equipped with the
Highlights
Location: overlooking the Imperial Gardens
Dining: Victoria's restaurant & Gold Cup Bar
Rooms: Renascence suites feature four-poster beds
Pet-Friendly: dog-friendly rooms with amenities
Business: Regency Suite accommodates 100 guests
Must-do experiences
- Stroll through the beautiful Pittville Park for some fresh air.
- Taste a traditional Gloucester Old Spot sausage at the local market.
- Discover the hidden gem of The Wilson Art Gallery and Museum.
- Enjoy cream tea at The Regency Restaurant-an absolute must-do!
- Explore the charming boutiques on the Pretty Victorian streets.
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Select your preferred room
Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
Junior Suite
2 persons
38 m²
1 King-size bed
Shower
Heating
room details
Standard Queen Room
2 persons
24 m²
1 King-size bed
Shower
Heating
room details
Superior Double Room
2 persons
26 m²
1 King-size bed
Shower
Heating
room details
Deluxe King Room
2 persons
28 m²
1 King-size bed
Shower
Heating
room details
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Hotel facilities and services
Each hotel provides modern amenities for a relaxing and pleasant stay
General
- No smoking on site
- Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Garden area
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Dining Onsite
At Queens Hotel Cheltenham, dining elevates local flavors with a focus on fresh, seasonal ingredients. Guests can delight in exquisite British cuisine at Victoria's, featuring thoughtfully crafted dishes and a welcoming atmosphere perfect for any occasion.
Queens Hotel Cheltenham Location
The Promenade,
Cheltenham,
United Kingdom,
GL50 1NN,
Gloucestershire
Map view
The Promenade,
Cheltenham,
United Kingdom,
GL50 1NN,
Gloucestershire
City landmarks
Gallery
The Wilson
690 m
Park
Pittville Park
1.8
km
Museum
Holst Birthplace Museum
1.2
km
Landmark
Cheltenham Minster
600 m
Landmark
Pittville Pump Room
2.2
km
Spa Centre
The Cheltenham Spa
940 m
Church
Cheltenham Minster St. Mary's
610 m
Shopping Area
John Lewis & Partners Cheltenham
680 m
Mall
The Brewery Quarter
770 m
Amusement Park
The Play Farm
930 m
Landmark
Sandford Parks Lido
1.2
km
Landmark
Sandford Park
850 m
Stadium
The Abbey Business Stadium
1.7
km
Landmark
Brennen & Brown
1.5
km
Nearby
Montpellier Walk
Montpellier District
220 m
Imperial Gardens Imperial Square
Gustav Holst Statue
100 m
Event hall
Cheltenham Town Hall
300 m
Unnamed Road
The Minotaur and the Hare
470 m
Fountain
The Neptune Fountain
460 m
Park
Montpellier Gardens
300 m
Mall
Wishing Fish Clock
460 m
Lansdown Road Maxima Forum
World War I Museum
530 m
Park
Imperial Gardens
280 m
Shopping Area
Regent Arcade Shopping Centre
500 m
Gallery
Park Gallery
80 m
The Promenade
470 m
Church
Cambray Baptist Church
530 m
Gallery
The Gardens Gallery
230 m
Montpellier Gardens
Statue of King William IV
230 m
Night club
MooMoo Clubrooms
280 m
Restaurants
Brasserie Blanc
50 m
Promenade The Queen's Hotel
Victoria's
20 m
The Promenade
Circus Bar
70 m
5 Queens Circus
Door 4
160 m
4 Montpellier Walk
Gallimore's Montpellier
170 m
22 The Courtyard
Imperial Garden Bar
180 m
Town Hall Imperial Square
All Bar One Cheltenham
230 m
18 Montpellier Walk
Explore Cheltenham
Explore Cheltenham's Best
Montpellier District
3 minutes' walk
Charming district filled with boutiques and cafes, perfect for leisurely strolls and unique shopping experiences.
Gustav Holst Statue
5 minutes' walk
A tribute to famed composer Gustav Holst, this statue is a lovely spot for photos in a peaceful setting close to the park.
Pittville Pump Room
25 minutes' walk
A stunning Georgian building offering historical insights; guided tours and free admission on select days enhance the visit.
Cheltenham Minster
10 minutes' walk
A beautiful church with stunning architecture that hosts various events; a lovely place for reflection and community gatherings.
Sandford Parks Lido
16 minutes walking
Outdoor swimming pool ideal for families during summer, featuring sunbathing areas and a cafe for refreshments.
Brasserie Blanc
1 minute' walk
French-inspired cuisine in a chic setting. Reservations recommended; vegetarian and gluten-free options available.
Gallimore's Montpellier
3 minutes' walk
Local favorites and seasonal dishes crafted from fresh ingredients. Cozy atmosphere perfect for casual dining.
The Brewery Quarter
10 minutes' walk
Vibrant nightlife hub with cinemas, restaurants, and live entertainment; ideal for families or couples seeking fun.
The Minotaur and the Hare
10 minutes' walk
A lively bar known for craft beers and live music. Great spot for a vibrant evening with friends or casual outings.
Getting around the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens
Guest ratings and detailed reviews
Feedback about Queens Hotel Cheltenham from previous guests about their experience.
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Pros
Victorian style
Spacious room
Good breakfast
Convenient location
Cons
Rude staff
Expensive parking
Lost order
Guest reviewsbased on 1149 reviews
Jack from United Kingdom
Couple
Superior Double Room
4 nights in October 2025
|
Reviewed:January 02, 2026
8/10
central locationhelpful staff
The location was central. It was close to the main bus station. Staff seemed helpful. The restaurant was enjoyable! though the bar was a little bit noisy.
My room needed some attention. It was A bit dated.
0 Helpful
Amelia from United States
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed:December 27, 2025
9/10
romantic getaway
superb breakfastcentral locationwonderful view
I adored the breakfast. It was superb. i appreciated the location, so central to everything. our room had wonderful views overlooking the nearby park. It was magical.
0 Helpful
Ethan from United States
Single
Standard Queen Room
3 nights in November 2025
|
Reviewed:December 09, 2025
9/10
onsite parkingmini-fridge beveragesclean bathroom
The hotel offered parking on site for a daily fee. My room included beverages in the mini-fridge at no extra cost. The bathroom was very clean.
There was no interaction with staff away from the dining area (it could have been better).
0 Helpful
FAQs
About Queens Hotel Cheltenham
How far is Queens Hotel Cheltenham from Cheltenham Racecourse?
The hotel is located 3 km from Cheltenham Racecourse.
What dining options are available at Queens Hotel Cheltenham?
Victoria's Restaurant serves modern British cuisine, and the Gold Cup Bar is open all day for drinks and snacks.
What amenities are included in the rooms at Queens Hotel Cheltenham?
Rooms feature a king-size bed with Egyptian cotton linen, a 48-inch flat-screen TV, a Nespresso machine, and a minibar with complimentary soft drinks.
What accessibility features are offered at Queens Hotel Cheltenham?
The hotel offers dedicated accessible rooms with spacious layouts and features such as wider doors.
What nearby attractions can guests visit from Queens Hotel Cheltenham?
Nearby attractions include Imperial Gardens, Cotswold Farm Park, and Cheltenham Ladies College.
Is there a fitness center available for guests at Queens Hotel Cheltenham?
Guests have free access to Cheltenham Ladies College Sports Centre, which includes a gym and swimming pool.
What is the approximate distance from Queens Hotel Cheltenham to Gloucestershire Airport?
The hotel is about 10 minutes' drive from Gloucestershire Airport.
What additional services are provided at Queens Hotel Cheltenham?
The hotel offers services such as luggage storage, express check-in/out, and in-room breakfast.
Which languages do the staff at Queens Hotel Cheltenham speak?
The staff at the hotel primarily speak English.
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