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Queens Hotel Cheltenham
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75 photos
Queens Hotel Cheltenham Nearby photoQueens Hotel Cheltenham Interior photoQueens Hotel Cheltenham Macro Details photo

QUEENS HOTEL CHELTENHAM, Cheltenham

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— up to 10% cheaper
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Check rooms and rates
From$117 /night
Check-in
03Jun
Check-out
04Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, GL50 1NN
-
Close to Imperial Gardens
Great
8.4
8.9
/10
4.8
4.3
/5

Loved by Queens Hotel Cheltenham guests

Good value deals
Spacious room
Luxurious touches
Excellent service
Delicious meals
Central location
"Very comfortable large room with the biggest bed we've ever seen."
Robert from United Kingdom
read full review
"The hotel is ideally situated a couple of minutes' walk from the town centre and has quite a large car park at the rear."
Gary B from United Kingdom
read full review
"Building is beautiful and very well positioned for the main shopping and Montpellier areas."
Emma
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4-Star Historic Hotel in the Heart of Cheltenham

Location

Queens Hotel Cheltenham occupies a prime position on the famous Promenade, featuring striking Regency architecture and overlooking the Imperial Gardens. Guests have easy access to nearby attractions such as the Cheltenham Racecourse and the historic Pittville Park. This location provides a central base for exploring the charming sites and vibrant festivals of Cheltenham.

Dining

Victoria's, the hotel's restaurant, specializes in locally sourced produce and seasonal dishes available throughout the day. Guests can enjoy afternoon tea with options including classic sandwiches and delightful sweets, all while being served in the grand dining room. The hotel also offers an extensive gin selection at the Gold Cup Bar, boasting 60 rare varieties.

Rooms

Offering 84 rooms in a Grade II listed building, the hotel showcases individual room types from Classic to Renascence suites. Each room includes amenities like Egyptian cotton bedding, Nespresso machines, and refreshing organic toiletries from 100 Acres. The Renascence suites feature king-sized four-poster beds and views of Imperial Gardens, adding a luxurious touch to any stay.

Pet-Supportive Amenities

The hotel welcomes up to two well-trained dogs in designated dog-friendly rooms for an additional fee. Guests do not need to bring pet supplies as the hotel provides feeding bowls, dog beds, and treats. Local dog walking routes are available to help visitors explore the area with their furry companions.

Business Facilities

Queens Hotel Cheltenham is equipped with the Regency Suite, accommodating up to 100 guests for meetings and events. This venue is ideal for conferences, workshops, or training sessions, with equipped facilities such as high-tech audio-visual equipment. A complimentary Green Meetings package emphasizes sustainability while delivering all necessary corporate amenities.

Highlights

Location: overlooking the Imperial Gardens

Dining: Victoria's restaurant & Gold Cup Bar

Rooms: Renascence suites feature four-poster beds

Pet-Friendly: dog-friendly rooms with amenities

Business: Regency Suite accommodates 100 guests

Must-do experiences

  • Stroll through the beautiful Pittville Park for some fresh air.
  • Taste a traditional Gloucester Old Spot sausage at the local market.
  • Discover the hidden gem of The Wilson Art Gallery and Museum.
  • Enjoy cream tea at The Regency Restaurant-an absolute must-do!
  • Explore the charming boutiques on the Pretty Victorian streets.

Select your preferred room

Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
    Junior Suite
    2 persons
    38 m²
    1 King-size bed
    Air conditioning
    Heating
    room details
  • Standard Queen Room
    2 persons
    24 m²
    1 King-size bed
    Air conditioning
    Heating
    room details
    Superior Double Room
    2 persons
    26 m²
    1 King-size bed
    Air conditioning
    Heating
    room details
Show all rooms

View our calendar

Check prices and secure your dates today
June 2026 - June 2027
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Check-in/ Check-out

Hotel facilities and services

Each hotel provides modern amenities for a relaxing and pleasant stay
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Queens Hotel Cheltenham, dining elevates local flavors with a focus on fresh, seasonal ingredients. Guests can delight in exquisite British cuisine at Victoria's, featuring thoughtfully crafted dishes and a welcoming atmosphere perfect for any occasion.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British
Ambiance
Stylishly designed with large windows offering a view of the outside, ideal for enjoying meals in a warm, inviting environment.
Key Offerings
Savor a selection of summer-inspired dishes like spiced salmon, vegetable kebabs, and the enticing Queens Lobster Roll. Room service is available for breakfast in bed or private dinners. Creative starters and mains, including herb-crusted lamb rack and Casterbridge steaks, capture the essence of local delicacies.
Reservation
Reservations are recommended for a seamless dining experience.
Open daily from 12:00 PM to 9:00 PM, serving breakfast, lunch, dinner, and high tea.

Queens Hotel Cheltenham Location

The Promenade, Cheltenham, GL50 1NN
Explore Cheltenham
Explore Cheltenham's Best
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Montpellier District
Montpellier District
3 minutes' walk
Charming district filled with boutiques and cafes, perfect for leisurely strolls and unique shopping experiences.
Gustav Holst Statue
Gustav Holst Statue
5 minutes' walk
A tribute to famed composer Gustav Holst, this statue is a lovely spot for photos in a peaceful setting close to the park.
Pittville Pump Room
Pittville Pump Room
25 minutes' walk
A stunning Georgian building offering historical insights; guided tours and free admission on select days enhance the visit.
Cheltenham Minster
Cheltenham Minster
10 minutes' walk
A beautiful church with stunning architecture that hosts various events; a lovely place for reflection and community gatherings.
Sandford Parks Lido
Sandford Parks Lido
16 minutes walking
Outdoor swimming pool ideal for families during summer, featuring sunbathing areas and a cafe for refreshments.
Walks With Hawks
10 minutes' drive
Experience falconry with hands-on encounters; pre-booking is essential for an unforgettable adventure in nature.
Brasserie Blanc
1 minute' walk
French-inspired cuisine in a chic setting. Reservations recommended; vegetarian and gluten-free options available.
Gallimore's Montpellier
3 minutes' walk
Local favorites and seasonal dishes crafted from fresh ingredients. Cozy atmosphere perfect for casual dining.
The Brewery Quarter
The Brewery Quarter
10 minutes' walk
Vibrant nightlife hub with cinemas, restaurants, and live entertainment; ideal for families or couples seeking fun.
The Minotaur and the Hare
The Minotaur and the Hare
10 minutes' walk
A lively bar known for craft beers and live music. Great spot for a vibrant evening with friends or casual outings.
Getting around the city
  • City Centre
    Cheltenham 5 min  ·  400 m
  • Airports
    Gloucestershire (GLO) 12 min  ·  7.4 km
    Bristol (BRS) 126 min  ·  83.7 km
  • Train
    Cheltenham Spa Train Station 17 min  ·  1.4 km
    Cheltenham Spa Railway Station 17 min  ·  1.4 km
  • Bus
    Bus stop 5 min  ·  400 m
Want to unlock exclusive early deals?
Access members-only prices today
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens

Guest ratings and detailed reviews

Feedback about Queens Hotel Cheltenham from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Queens Hotel Cheltenham is frequently described as a landmark hotel in a central location, near Imperial Gardens and Montpellier Gardens, making it easy to reach the Town Hall, shops in The Promenade, and other attractions. Guests often compliment the spacious and well-appointed rooms with comfortable beds, and appreciate extras like fresh coffee, milk, and inclusive minibar drinks. The building is an architectural masterpiece, although some guests have occasionally mentioned issues with external noise. Many enjoy the breakfast, especially when served in the beautiful winter garden.
Show moreShow less
Review score
Based on 1217 verified reviews
8.4 /10
Great
86 %
Recommend
Location
9.5/10
Comfort
9.0/10
Paid Wi-Fi
6.6/10
Breakfast
8.1/10
Pros
Victorian style
Spacious room
Good breakfast
Convenient location
Cons
Rude staff
Expensive parking
Lost order
Guest reviews
based on 1217 reviews
8.4/10
based on 1930 reviews
8.4/10
Reese from United States
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed: February 12, 2026
7/10

adequate stay

quick check-in helpful information parking availability old room outdated furnishings budget ingredients
the check-in process was quick. the staff offered helpful information about local attractions. the hotel had parking available, (which was really convenient), including charging stations for electric vehicles.
the room seemed a bit old. the furnishings did not look modern. the breakfast ingredients was to be budget-quality, kept under lamps for an extended time (everything felt overcooked).
0 Helpful
andrew from united kingdom
Single
deluxe king room
3 nights in November 2025
|
Reviewed: February 02, 2026
9.0/10

a great stay!

comfortable room fresh coffee fresh milk bathroom toiletries
I found the rooms very comfortable.. the bed was perfect for a good night's sleep. i also appreciated the little extras, like fresh coffee and milk in the room. the bathroom had all necessary toiletries. I didn't need my own.
the sound insulation wasn't perfect, and i could hear some noise from outside.
Location
9/10
the hotel benefits from a central position close to local shops, pubs, and restaurants. it is about a ten-minute walk to the high street, so everything is very accessible and convenient .
Dining
8/10
i did not dine in the hotel restaurant, but it looked lovely. i did not use the bar either but it also seemed very well presented and cute to all the guests.
Service
10/10
The staff were friendly and helpful on arrival. laura and natasha provided great information. the check-in process was fast and easy. I was able to get to my room quickly and settle in.
0 Helpful
|
Show more
Jack from United Kingdom
Couple
Superior Double Room
4 nights in October 2025
|
Reviewed: January 02, 2026
8/10
central location helpful staff
The location was central. It was close to the main bus station. Staff seemed helpful. The restaurant was enjoyable! though the bar was a little bit noisy.
My room needed some attention. It was A bit dated.
0 Helpful
Amelia from United States
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed: December 27, 2025
9/10

romantic getaway

superb breakfast central location wonderful view
I adored the breakfast. It was superb. i appreciated the location, so central to everything. our room had wonderful views overlooking the nearby park. It was magical.
0 Helpful
Ethan from United States
Single
Standard Queen Room
3 nights in November 2025
|
Reviewed: December 09, 2025
9/10
onsite parking mini-fridge beverages clean bathroom
The hotel offered parking on site for a daily fee. My room included beverages in the mini-fridge at no extra cost. The bathroom was very clean.
There was no interaction with staff away from the dining area (it could have been better).
0 Helpful
Show more reviews
FAQs
About Queens Hotel Cheltenham
What are the check-in and check-out times at Queens Hotel Cheltenham?
Check-in is at 15:00 and check-out is by 11:00.
How far is Queens Hotel Cheltenham from Cheltenham Racecourse?
The hotel is located 3 km from Cheltenham Racecourse.
What dining options are available at Queens Hotel Cheltenham?
Victoria's Restaurant serves modern British cuisine, and the Gold Cup Bar is open all day for drinks and snacks.
What amenities are included in the rooms at Queens Hotel Cheltenham?
Rooms feature a king-size bed with Egyptian cotton linen, a 48-inch flat-screen TV, a Nespresso machine, and a minibar with complimentary soft drinks.
What accessibility features are offered at Queens Hotel Cheltenham?
The hotel offers dedicated accessible rooms with spacious layouts and features such as wider doors.
What nearby attractions can guests visit from Queens Hotel Cheltenham?
Nearby attractions include Imperial Gardens, Cotswold Farm Park, and Cheltenham Ladies College.
Is there a fitness center available for guests at Queens Hotel Cheltenham?
Guests have free access to Cheltenham Ladies College Sports Centre, which includes a gym and swimming pool.
What is the approximate distance from Queens Hotel Cheltenham to Gloucestershire Airport?
The hotel is about 10 minutes' drive from Gloucestershire Airport.
What additional services are provided at Queens Hotel Cheltenham?
The hotel offers services such as luggage storage, express check-in/out, and in-room breakfast.
Which languages do the staff at Queens Hotel Cheltenham speak?
The staff at the hotel primarily speak English.

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Check-in
03Jun
Check-out
04Jun
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Hotel facilities and services
  • Location
  • Reviews